WOW! This furniture is beautiful. Rick and Wendy were very helpful and professional. Real furniture for a lifetime.
Firstly, let me say the furniture that I had custom ordered and my family had custom ordered is absolutely beautiful!! BUT, the estimated time frame they gave us was way completely off and delivery was a hassle. They estimated that our furniture would be ready 4 months ago - and it was just delivered today. They never called me about delivery and I had to call them several times to schedule the delivery. The delivery ended up being free because of the issues we were having (late time frame and trouble scheduling delivery). We paid quite a bit for custom furniture, I was not anticipating any issues. Great furniture though! But do not expect it to be ready when they tell you it will be.
This family was incredible to work with. When we got home we realized the table we ordered would be too big for our room. An immediate call was made to go a size smaller. We were asked to return with a kitchen cabinet door so the stain could be matched as closely as possible. We were told up front that the set would be made by the Amish and would take several months with no guarantee on a specific date. An estimate was given. When the set arrived months later, we were not ready for delivery due to some problems on our end. The family could not have been more helpful and gracious in working with us, holding the furniture until the room was ready.
My parents were extremely disappointed with their experience. They special ordered a coffee table and it took 10 months for it to get to them. Then when they received the table it was the wrong size, it tips over very easily and didn't have the drawer. The only way they fixed the problem was to give them free polish and cleaner. They will not be returning to this store.
The set was delivered yesterday and it is gorgeous!!! It is high quality, beautifully made, perfect match stain-wise, and a real showpiece. I cannot recommend this company more highly... great on every level. Thank you Oak Specialists!!!!
We had a major kitchen remodel, had new oak cabinets, and were looking for an oak dining room set. After trying different local furniture stores and finding nothing, a friend mentioned Oak Specialists. The display room is amazing! There were so many beautiful pieces it was hard to make a selection. We finally settled on a table style in one display and chair style in another display.
We shopped around at several places and ended up getting the highest quality mattress set at the lowest cost at Oak Specialists!! A furniture store such as this that values high quality construction and locally/American made products steered us in the right direction. We will be replacing another set soon. We were able to try out all styles and sizes in their beautiful show room.
***UPDATE**** We were so happy with our first mattress for the guest room that we came back 6 months later to get another king sized mattress and box spring set for our master bedroom. So glad we did! What comfort and super deal! Thanks so much Rick & Wendy :)
Oak Specialists Furniture is a US Furniture Store based in Belchertown, Massachusetts. Oak Specialists Furniture is located at 74 Maple St, Belchertown, MA 01007, USA.
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